Skip to content

Help centre

How can we help?

Answers to the most common questions about Asanko Connect, plus how to reach the support team.

Frequently asked questions

Reporting content

Every post and comment in Asanko Connect includes a report option. Open the menu on the item you want to report, choose “Report”, select a reason and add any context that will help the review.

  1. Open the post or comment and select the options menu.
  2. Choose Report and select the reason that best describes the issue.
  3. Add optional detail so the reviewer understands the context.
  4. Submit the report — it is sent for review against community standards.

Content that breaches the Terms of Use may be removed and repeated breaches may result in loss of access. If you cannot report something in the app, email support directly.