Terms of Use & EULA

These Terms of Use form a binding agreement between you and Asanko Gold (“Asanko”) governing your use of Asanko Connect, our internal employee social and community platform, including the iOS application and this website. By creating an account, signing in, or posting content you accept these Terms. If you do not accept them, do not use the platform.

Asanko Connect is a private workplace platform. Accounts are issued only to current Asanko Gold employees, contractors and other individuals expressly approved by Asanko, and only to adults aged 18 or over. There is no public sign-up. Access is a benefit of your engagement with Asanko and may be granted, limited, suspended or withdrawn at Asanko’s discretion, including automatically when your engagement ends.

Asanko grants you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use Asanko Connect on a device you own or control, solely for authorised internal workplace purposes and in accordance with these Terms and the App Store Terms of Service. You may not copy, sell, sublicense, rent, reverse engineer, decompile or create derivative works from the app, or remove any proprietary notices, except to the extent that applicable law expressly permits it.

You are responsible for keeping your sign-in credentials confidential and for all activity carried out under your account. Accounts must not be shared, transferred, sold or used by anyone else. Notify oc@asanko.com immediately if you suspect unauthorised access to your account.

Asanko Connect lets you post updates, share images and videos, comment and react, chat with colleagues one-to-one and in groups, create and follow pages and groups, and receive company announcements and notifications. Use these features respectfully, professionally and in line with Asanko workplace policies.

Every user is expected to:

• Treat colleagues with respect, dignity and courtesy.
• Post content that is appropriate for a professional workplace.
• Be accurate and constructive, especially when raising concerns.
• Respect the privacy of colleagues, including in photos and videos.
• Protect confidential, commercially sensitive and safety-critical information.
• Report content that breaches these standards rather than escalating it.

The following are strictly prohibited on Asanko Connect. This list is not exhaustive:

• Harassment, bullying, intimidation, stalking or threats of any kind.
• Discriminatory, hateful or demeaning content targeting a person or group based on ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age or any other protected characteristic.
• Sexually explicit, pornographic, obscene or gratuitously violent images, videos or text.
• Content that promotes illegal activity, self-harm, dangerous acts, illegal drugs or weapons.
• Sharing another person’s private or personal information, or recording or photographing colleagues without their agreement.
• Disclosing confidential, commercially sensitive, safety-critical or regulated company information without authorisation.
• Impersonating any person, misrepresenting your identity or role, or creating a false account.
• Spam, chain messages, scams, phishing or unauthorised commercial promotion.
• Infringing copyright, trade marks or other intellectual property rights.
• Malware, or any attempt to disrupt, probe, overload or gain unauthorised access to the platform or another user’s account.

Asanko operates a zero-tolerance policy for objectionable content and abusive behaviour on Asanko Connect. Content that breaches the standards above is not permitted, and we act on it quickly.

• Report — every post, comment, image, video and message has a report option, and any user can be reported or blocked from their profile.
• Review — reports are reviewed by a moderator within 24 hours. Content assessed as objectionable is removed.
• Act — the user responsible is warned, suspended, or permanently removed from the platform, and serious cases are referred to HR under Asanko’s disciplinary procedures and, if appropriate, to law enforcement.
• Block — you can block another user at any time, which hides their content from you and prevents them contacting you.

Content that appears to present an immediate risk to a person’s safety is escalated immediately. To report something outside the app, email oc@asanko.com.

Asanko may review, restrict, remove or archive any content, and may suspend or terminate any account, where we reasonably believe these Terms or workplace policies have been breached, or where required by law. Where practical we will tell you what action has been taken and why, and you may appeal by writing to oc@asanko.com. Moderation decisions relating to safety may take effect before an appeal is heard.

You keep ownership of the content you create. By posting on Asanko Connect you grant Asanko a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, adapt for display, and distribute that content within the platform for internal business purposes, for as long as the content remains on the platform. You confirm that you have the rights to share what you post and that it does not breach these Terms or anyone else’s rights.

The Asanko Connect application, this website, their software, design, branding, logos and all related materials are owned by Asanko Gold or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers any of those rights to you.

Personal data is handled as described in our Privacy Policy, which forms part of these Terms. It explains what we collect, who can see your content, how long we keep it, and how to delete your account.

You may stop using the platform at any time and request deletion of your account as described in the Privacy Policy. Asanko may suspend or terminate your access immediately where these Terms are breached, where your engagement with Asanko ends, or where required for security, legal or operational reasons. On termination the licence in section 3 ends and you must stop using the app.

Asanko Connect is provided on an “as is” and “as available” basis. Asanko does not warrant that the platform will be uninterrupted, error-free or free of harmful components. Content posted by users reflects the views of those users and not necessarily those of Asanko. To the fullest extent permitted by law, all implied warranties are excluded.

To the fullest extent permitted by law, Asanko will not be liable for any indirect, incidental, special or consequential loss, or for loss of data, profits or business, arising out of your use of Asanko Connect. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence or for fraud.

These Terms are between you and Asanko Gold only, not with Apple Inc. Apple is not responsible for Asanko Connect or its content, has no obligation to provide maintenance or support, and has no warranty obligations in relation to the app. Any claim relating to the app is the responsibility of Asanko, and Apple is not responsible for addressing product liability, third-party intellectual property or consumer protection claims relating to the app.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government restricted-party list.

Features may be added, changed or removed as the platform develops, and these Terms may be updated. The “Last updated” date above reflects the current version, and material changes will be announced in the app. Continuing to use Asanko Connect after a change takes effect means you accept the updated Terms.

These Terms are governed by the laws of the Republic of Ghana, and the courts of Ghana have exclusive jurisdiction over any dispute arising from them, without limiting Asanko’s right to seek relief in any other competent jurisdiction. Nothing here affects your statutory rights or Asanko’s internal grievance procedures.

Questions about these Terms, moderation decisions or reports: oc@asanko.com. Privacy matters: oc@asanko.com. You can also visit the Help Centre.